Here are a few tips on how to avoid errors and costly mistakes when rendering with C4D on Render Rocket.
Include ALL textures and assets
C4D will immediately fail if even a single texture is missing. Be sure to upload everything that your scene requires (all textures, light maps, caches, etc).
Be sure all assets have relative paths set for each texture.
Examples of Absolute Path vs. Relative Path
Absolute (wrong): C:\docs\mike\maxon\cinema 4d r13\texture1.jpg
Relative (right): texture1.jpg
If you have assets in various locations, an easy way to gather them is to choose:
"File" > "Save Project with Assets..."
This will save your scene in a location with a subfolder named "tex" containing your scene's rendering assets. This also sets your paths to "relative"!
Consistent FPS settings
Make sure your Render Settings and Project Settings are set to the same FPS. Having these options mismatched will result in very unexpected results (skipped frames, missing frames, shortened or elongated sequence, etc)
Physical Render Settings
If you are using Physical render be sure to NOT have it set to "Infinite". This will result in exactly what it says; the frame will continue to render forever! NEVER use this option.
When naming your .c4d scene files, please ensure that you are using English alpha-numeric characters only. Foreign scene files that have non English characters will need to be renamed.
For example: Scene file "Baño.c4d" has an accent over the "ñ".
Please rename this scene to: "Bano.c4d" prior to uploading / submitting the scene file.
Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information. You can always email email@example.com for technical questions. Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.