We use 128-bit SSL encryption for all "Mission Control" traffic including uploads/downloads and all web-page traffic. Our servers are located in a secure data center facility where access is monitored 24/7. Each customer's data folders are security locked in a manner where each customer only has access to their own files. Only a small core team at Render Rocket has access to our customer files.
If you use the FTP option to transfer files, please know that this protocol does not encrypt files in transit. We can establish secure FTP connections or VPN access for longer term projects.
We are also willing to sign non-disclosure agreements if desired, please send us your NDA forms at firstname.lastname@example.org and let us know your needs.
Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information. You can always email email@example.com for technical questions or your account management team at firstname.lastname@example.org for everything else! Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.