Estimating and Pricing Help
Pricing and Render Time Questions
After you have run a project test, and you still need help calculating your project costs, or have general non-technical pricing questions, feel free to contact your account management team by sending email to: firstname.lastname@example.org
Please include the following information to expedite the estimate / quote process:
- Your Render Rocket account name
- Project name
- Total frames in your project
- Your render deadline (when you anticipate rendering to begin and when you need it completed)
- **If you have not yet run a test, your account manager can assist you with general pricing questions and any other non-technical questions.
Technical Questions or Render Job Issues
Email to email@example.com or create a Support Ticket while logged into your account. Clicking the Support Center link will open the Render Rocket Support Center. After the page as loaded, a blue Support button will appear in the bottom corner of your screen. For more information visit our Support Center web page.
Support is available 6:00 am to 7:00 PM (PST) Monday - Friday
Feel free to search through our Forums & FAQ to find the answers to just about any topic.
Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information. You can always email firstname.lastname@example.org for technical questions or your account management team at email@example.com for everything else! Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.