My Source files are not displayed

Source files on the website will only show certain file types. These include:

  • Compressed archives (.zip / .rar)
  • Main Scene files (.ma, .mb, .c4d, .max, .mxs)
  • Other Formats (*.3dm, *.3dmf, *.3ds, *.3dxml, *.abc, *.ac, *.ai, *.apf, *.asc, *.avi, *.b3d, *.bdf, *.bin, *.blend, *.block, *.bmp, *.bvh, *.c4d, *.cin, *.cob, *.dae, *.dds, *.dgn, *.doc, *.docx, *.dwg, *.dxf, *.eps, *.exr, *.fbx, *.fig, *.flt, *.fmz, *.gif, *.gof, *.hdr, *.hsf, *.iff, *.iv, *.jpeg, *.jpg, *.kml, *.kmz, *.lib, *.lib4d, *.lwo, *.lws, *.lxo, *.mb, *.mc, *.mcd, *.mel, *.mot, *.mov, *.mp4, *.mpeg, *.mpg, *.ndo, *.nk, *.obj, *.off, *.ply, *.png, *.psd, *.py, *.raw, *.rgb, *.rla, *.rpf, *.rpg, *.rvt, *.rwx, *.scn, *.skp, *.slp, *.stl, *.stp, *.tga, *.tif, *.txt, *.u3d, *.vet, *.vis, *.vue, *.wings, *.wire, *.wmv, *.wrl, *.x, *.x3d, *.xls, *.xlsx, *.xsi, *.ztl)

To see all uploaded files, log into your FTP and navigate to the "Source" directory.



Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information.  You can always email for technical questions or your account management team at for everything else!  Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.


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