Your Account Manager is Here to Help

Please email and you will be assigned an account manager to assist you with any sales related questions.  Our account managers are here to assist you and make sure your experience with us is outstanding.

Your Account Manager is here to help you with: 

  • General questions
  • How to estimate your project cost
  • How to purchase render credits
  • Understanding loyalty discounts
  • Accounting and billing questions
  • Sponsorship and educational or non profit programs
  • Co-Marketing and partnering opportunities
  • Customer Spotlights and getting your work shared with the world

Your account management team is here to help you with any questions about project estimates or render credit pricing.  Email for assistance.  Our team can help you find the best pricing option for your render needs, budget and deadline.

Technical Questions or Render Job Issues

Email to or create a Support Ticket while logged into your account.  Clicking the Support Center link will open the Render Rocket Support Center.  After the page as loaded, a blue Support button will appear in the bottom corner of your screen.  For more information visit our Support Center web page.

Support is available 6:00 am to 7:00 PM (PST) Monday - Friday

Feel free to search through our Forums & FAQ to find the answers to just about any topic.



Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information.  You can always email for technical questions or your account management team at for everything else!  Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request