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Technical Support

Your technical support team is available for all new and existing customers by either phone call or email.  Please see below for the support hours for all customers:
 
Monday - Friday 6am - 7pm PST
Email: support@renderrocket.com
Phone: 855-778-7288 (press 4 for Artist Care/Technical Support)
 
If you require assistance outside of our normal hours, please contact us during regular hours and we will try our best to accommodate you.  Having a technician on standby for you will include additional charges.

Please utilize the Help Center forums for all questions before contacting support.  90% of questions can be answered here.  If you can not find the answer your looking for, feel free to contact us directly.

 

 

Not finding what you are looking for here? Try our searchable Help Resources or contact our support team for more information.  You can always email support@renderrocket.com for technical questions or your account management team at sales@renderrocket.com for everything else!  Don't hesitate to contact us - we are here to help you get your renders done and meet your deadlines.

 

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